Terms of Service

These Terms of Service (the "Terms") govern your access to and use of ovtechnology.ca (the "Site"), which is owned and operated by OV Technology. The Site functions as an online platform providing various IT-related applications, goods, and services. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the Site.

These Terms apply to all visitors, users, and others who access or use the Site. We recommend reviewing these Terms periodically, as they may be updated from time to time.

Intellectual Property

All content published and made available on the Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, software, and any other materials (collectively, "Content"), is the exclusive property of OV Technology, its affiliates, or its content creators and licensors. This Content is protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are granted a limited, non-exclusive, non-transferable license to access and view the Content solely for your personal, non-commercial use, provided that you do not modify, reproduce, distribute, create derivative works from, publicly display, or otherwise exploit any Content without our prior written consent. Any unauthorized use of the Content may violate applicable laws and could result in termination of your access to the Site.

Age Restrictions

To use the Site, you must be at least 13 years of age. By accessing or using the Site, you represent and warrant that you are 13 years old or older. We do not knowingly collect personal information from individuals under 13. If we become aware that a user under 13 has provided us with personal information, we will take steps to delete such information. We disclaim any liability for misrepresentations regarding age.

Acceptable Use

You agree to use the Site only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:

• Engage in any conduct that harasses, bullies, or mistreats other users;
• Infringe upon or violate the privacy, publicity, intellectual property, or other rights of any other users or third parties;
• Attempt to hack, interfere with, or gain unauthorized access to another user's account or the Site's systems;
• Engage in fraudulent, deceptive, or misleading activities;
• Post, upload, or transmit any content that is obscene, defamatory, threatening, abusive, hateful, or otherwise inappropriate or offensive;
• Use the Site in any manner that could disable, overburden, or impair any part of the Site or interfere with any other party's use.

If we determine, in our sole discretion, that your use of the Site violates these Terms or any applicable law, we reserve the right to suspend or terminate your access immediately without notice. We may also pursue any legal remedies available to us, including reporting violations to law enforcement authorities.

Accounts

To access certain features of the Site, you may be required to create an account. When registering, you agree to:

• Provide accurate, current, and complete information about yourself;
• Maintain and promptly update your account information to keep it accurate;
• Safeguard your account credentials, including passwords, and accept full responsibility for any activities that occur under your account, whether authorized by you or not.

You must notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to suspend or terminate your account at any time if we suspect illegal activity, violations of these Terms, or for any other reason in our discretion.

Sale of Goods and Services

These Terms govern the purchase of goods and services available through the Site. The goods we offer include, but are not limited to:

• Managed IT solutions;
• Web hosting services;
• Web development and related services.

The services we provide include, but are not limited to:

• Comprehensive IT management;
• Web design and maintenance services;
• Cloud computing solutions;
• IT consulting and advisory services.

All services must be paid for in full at the time of ordering. Product and service descriptions, including pricing, availability, and specifications, are provided for informational purposes and are subject to change without notice. While we strive to ensure accuracy, we do not warrant that such information is error-free, complete, or current. Purchases are made at your own risk, and we disclaim any liability for inaccuracies.

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies in product information, or potential fraud. If we cancel an order after payment has been processed, we will issue a full refund to your original payment method. It is your responsibility to monitor your payment account for refund receipt.

Third Party Goods and Services

The Site may include or link to goods, services, or content provided by third parties. We do not endorse, control, or assume responsibility for any third-party offerings. Your interactions with third parties, including purchases, are solely between you and the third party. We make no representations or warranties regarding the quality, accuracy, legality, or any other aspect of third-party goods or services.

Subscriptions

Certain services on the Site may be offered on a subscription basis. Subscriptions will automatically renew at the end of each billing period, and you will be charged the applicable fee using your selected payment method until you cancel.

To cancel your subscription, please log into your account on the Site and follow the cancellation instructions in the "Subscriptions" or "Account Settings" section. Alternatively, you may contact us directly at info@ovtechnology.ca with your request, including your account details for verification. Cancellations will take effect at the end of the current billing cycle, and no prorated refunds will be issued unless required by law.

Payments

We accept the following payment methods:

• Credit cards (Visa, MasterCard, American Express);
• Direct debit from authorized bank accounts.

By providing payment information, you authorize us to charge the applicable fees to your chosen method. All transactions are processed through secure third-party payment processors, and we do not store your full payment details on our servers. If we suspect a transaction violates these Terms or any law, we may cancel it and reverse any charges.

All prices are in Canadian dollars (CAD) unless otherwise stated and do not include applicable taxes, which will be added at checkout.

Consumer Protection Law

These Terms are subject to and do not limit any rights or remedies you may have under applicable consumer protection laws, such as the Consumer Protection Act in Ontario or equivalent legislation in your jurisdiction. In the event of a conflict between these Terms and mandatory provisions of such laws, the legal provisions will prevail.

Limitation of Liability

To the fullest extent permitted by law, OV Technology, its directors, officers, employees, agents, subsidiaries, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising from or related to your use of the Site, even if advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms or the Site shall not exceed the amount you paid us for the specific goods or services giving rise to the claim in the twelve (12) months preceding the claim.

Indemnity

You agree to indemnify, defend, and hold harmless OV Technology, its directors, officers, employees, agents, subsidiaries, affiliates, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (i) your use of the Site; (ii) your violation of these Terms; (iii) your violation of any rights of a third party; or (iv) any content you submit or post on the Site. This indemnity obligation survives the termination of these Terms or your use of the Site, except where prohibited by applicable law.

Applicable Law

These Terms and any disputes arising from or related to them or the Site shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts located in Ontario for any legal actions.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced, if possible, with a valid one that most closely achieves the original intent.

Changes

We may revise these Terms from time to time to reflect changes in our practices, legal requirements, or Site features. We will notify you of material changes by posting the updated Terms on the Site and, where appropriate, by emailing you at the address associated with your account. Your continued use of the Site after the effective date of any changes constitutes your acceptance of the revised Terms.

Contact Details

If you have any questions, concerns, or feedback regarding these Terms or the Site, please contact us at:

You may also use the feedback form available on the Site for inquiries.